TERMS CONDITION

Welcome to Halo Sapphire. By accessing and using our website, placing an order, or engaging with any of our services, you agree to abide by the following Terms and Conditions. Please read them carefully before making a purchase.

1. General

  • These Terms apply to all visitors, users, and customers of our website.

  • Halo Sapphire reserves the right to change or update these Terms at any time without prior notice. Continued use of the website implies acceptance of any modifications.

2. Products & Descriptions

  • We strive to provide accurate product information, including images, descriptions, and pricing.

  • All scented candles are handmade, and slight variations in color or fragrance strength may occur.

  • Product availability is subject to change without notice.

3. Orders & Payments

  • All orders are subject to acceptance and availability.

  • We accept secure online payments via [insert payment methods, e.g., Razorpay, UPI, Credit/Debit Card].

  • Once an order is placed, you will receive a confirmation email. This does not constitute a binding contract until your order is dispatched.

4. Shipping & Delivery

  • We aim to dispatch orders within [1–3 business days].

  • Delivery timelines may vary based on location and courier services.

  • Halo Sapphire is not responsible for delays caused by third-party courier partners.

5. Returns & Refunds

  • Due to the nature of scented products, we do not accept returns once the product is delivered unless it is damaged or defective.

  • If you receive a damaged item, please contact us within 48 hours with unboxing video/proof.

  • Refunds, if approved, will be processed within 7–10 business days.

(Refer to our full Refund Policy for detailed terms.)

6. Use of Website

  • You agree not to misuse the website or engage in unlawful activities.

  • All content on this website — including text, images, logos, and product designs — is the intellectual property of Halo Sapphire and may not be reproduced without permission.

7. Limitation of Liability

  • Halo Sapphire shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

  • Our total liability is limited to the value of the product purchased.